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เรือ่ งที่ 2.1.1
Describing Office Routine

Source: firstclassbusiness.org

Situation 1
Listen to the dialog and fill in the blanks with the missing words.
Background
Ann Baxter is William Johnson’s new secretary. Wiyada Mungthamdee, Mr. Johnson’s

old secretary, is explaining her daily routine to Ann.

Wiyada: Well, 1) every morning is make the coffee. Mr. Johnson

can’t seem to get started without a cup of coffee in the morning.

Ann: 2) ?

Wiyada: With cream and sugar. Two spoonsful of sugar.

Ann: Okay.

Wiyada: 3) is set up the meeting room. Mr. Johnson likes to have

a meeting each morning with some of his senior staff to settle any problems before

the day gets started.

Ann: 4) to set up the meeting room?

Wiyada: Only a few minutes.

Ann: 5) in the meeting?

Wiyada: Y es. But the meetings are informal. They mostly have to do with the day-to-day

running of the business — small problems that come up. I don’t need to prepare

an agenda or write minutes — just take notes on things that have to be taken care

of immediately.