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2. For most small companies, the main to the introduction of OA is cost.

a. strategy

b. premises

c. barrier

d. rival

3. The ones most likely to be by office automation are elder members of the

clerical staff.

a. affected

b. precise

c. responsible

d. competitive

4. T hese policies should be efficiently after careful consideration by top

management.

a. accustomed to

b. implemented

c. otherwise

d. suggested

5. , the subject of office automation is a long and complex one; however, the

technology results in greater efficiency, greater flexibility and greater speed.

a. However

b. After

c. In summary

d. Take off

6. It is much faster to send important correspondence electronics than through

the post office.

a. host

b. out

c. via

d. elicit

7. T he Head of the Department called a general meeting once a week to any

problems the sales team might be facing.

a. iron out

b. take off

c. come up

d. become accustomed to