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19 Lyndall F. Urwick, “V.A. Graicunus and The Span of Control,” Academy of Management Journal.
June, 1974, p. 350.
20 ดู Ernest Dale, “Contributions to Administration by Alfred P. Sloan Jr., and GM.” Administrative
Science Quarterly. June, 1956.
21 ดู Alfred D. Chandler, Jr., Strategy and Structure. Garden City, N.Y.: Double day & Co., 1966.
22 ดู Joan Woodward, Industrial Organization: Theory and Practice. London: Oxford University
Press, 1965.
23 Herbert A. Simon, Administrative Behavior. New York: Free Press, 1976, p. 20.
24 Ernest Dale, Management: Theory and Practice. 3rd ed., New York: McGraw-Hill, 1973, p. 176.
25 Robert Merton, Social Theory and Social Structure. Rev. ed. N.Y.: Free Press, 1957.
26 Alvin Gouldner, Patterns of Industrial Bureaucracy. N.Y.: Fress Press, 1954.
27 William Scott, Organization Theory. Homewood, III: Irwin, 1967, p. 52.
28 Curt Tansky, Theories of Organization, ed. W.R. Nord Concepts and Controversy In Organizational
Behavior. 2nd ed. Santa Monica, Calif: Goodyear Publishing Co. Inc., 1976, p. 288.
29 Ibid., pp. 288-289.
30 Terrence R. Mitchell, People In Organization: An Introduction to Organizational Behavior. 2nd
ed. New York: McGraw-Hill Inc., 1982, pp. 22-24.
31 Ibid., p.24.
32 P. Mirvis และ E.E. Lawler, “Measuring the Financial Impact of Employee Attitude,” Journal of
Applied Psychology. 62, 1977: 1-8.
33 Joseph L. Massie, Essentials of Management. 2nd ed. Englewood Cliffs, New Jersey: Prentice-
Hall, Inc., 1971, p. 17.
34 Ibid., p. 18.
35 Mary Parker Follett, Dynamic Administration, ed. Henry Metcalf and Lyndall Urwick. New York:
Harper & Row, 1942, p. 58.
36 Chester Barnard, The Functions of the Executive. Cambridge: Harvard University Press, 1938,
pp. 83-85.
37 Ibid., p. 163.
38 Ibid., p. 114.
39 Herbert A. Simon, Administrative Behavior. New York: Free Press, 1976, p. 226.
40 Ibid., p. 11.
41 Herbert A. Simon, “Theories of Decision Making in Economics and Behavioral Science,” American
Economic Review. June, 1959, pp. 262-265.
42 Douglas McGregor, The Human Side of Enterprise. New York: McGraw-Hill Book Company,
1960. และ McGregor, Leadership and Motivation. Boston: MIT Press, 1966.
43 Chris Argyris, Personality and Organization. New York: Harper & Row, Publishers, 1975; Interper-
sonal Competence and Organizational Effectiveness. Home wood, III: Dorsey Press, 1962; และ Integrating
the Individual and the Organization. New York: John Wiley & Sons Inc., 1964.
44 Donald C. King, “Model I: A Model-T Approach to Effective Professional Behavior,” Contempo-
rary Psychology. 20, No. 9 (1975): 710-711.
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