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เรอ่ื งที่ 5.1.2 Making Calls

Activity 15 จงจับคู่ค�ำถามหรือข้อความกับค�ำตอบ
1. f 2. g 3. b 4. e 5. a 6. c 7. d

Activity 16 จงฟังบทสนทนาใน Situation 2 และตอบค�ำถามต่อไปนี้
Recording script
Situation 2
Ann Baxter, Mr. Johnson’s secretary, is now placing a call to Intel Co., Ltd. She has been
asked to contact the Managing Director of Intel Co., Ltd., Mr. Winston, regarding the signing
of the contract. The operator answers the phone.

Operator: Intel Co., Ltd. May I help you?
Ann: I’d like to speak to Mr. Winston, the Managing Director, please.
Operator: Who’s calling, please?
Ann: I’m calling on behalf of Mr. Johnson of Sukhothai Trading Company.
Operator: O ne moment, please. I’ll see if he’s in. … I’m afraid he’s on a visit to the factory

at the moment.
Ann: Do you know when he’ll be in?
Operator: He said he’d be back at 4 o’clock. May I ask what it’s about?
Ann: It’s about the signing of the contract.
Operator: Can anybody else help you?
Ann: I’m afraid not. Mr. Johnson would like to speak to Mr. Winston himself.
Operator: In that case, if you’ll leave your telephone number, I’ll ask him to call you as soon

as he comes in.
Ann: He’s already got the number. Thanks for your help. Goodbye.
Operator: Goodbye.

1. Mr. Johnson
2. About the signing of the contract
3. No. Mr. Winston is on a visit to the factory.
4. No. Mr. Johnson would like to speak to Mr. Winston himself.
5. Yes, she would.