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14-48 ภาษา​อังกฤษส​ ำ�หรับเจ้าหน้าที่สำ�นักงาน

Activity 29
1. 	Give three responsibilities of KM?
	
2. Explain briefly on why is KM necessary?
	
3. Why are companies reluctant to invest in KM?

	

Activity 30	
      	 Fill in the blanks with appropriate phrase(s) from the list.
      a) 	tapping external sources of knowledge
      b) 	to improve or create a product in another department
      c) 	remove obsolete knowledge
      d) 	dependent on many factors
      e) 	retrieval capabilities
      f) 	 access to key explicit knowledge
      g) 	to match the firms’ needs
      h) 	the organization’s requirements
      i) 	 information-oriented
      j) 	 can be enhanced by KM

1. 	An implementation of a document management system can provide              .

2. 	KM can improve and focus its knowledge development efforts              .

3.	 K M can exploits existing knowledge assets by using knowledge from one department

                         .

4. 	The firm’s ability to innovate and to protect its key knowledge and competencies from

   being lost or copied                          .

5. 	KM can develop the right competencies and skills and                 .
6.	 In the past many “KM” failures were seen by much shallow
                                                                      approach.

7. 	KM must concern about knowledge development in relation to           .

8. 	KM must manage organizational knowledge storage and               .
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