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Activity 36 Listening and Speaking Practice
Listen and repeat the following sentences. Notice the intonation of each sentence.
1. I’d like to make an appointment with Mr. Johnson.
2. I want to arrange a meeting with the sales manager.
3. Could I make an appointment with Mr. Johnson?
4. Can I arrange a meeting with the sales manager?
5. Would it be possible to make an appointment with Mr. Johnson?
6. I’m calling on behalf of Mrs. Whitney.
7. One moment, please. I’ll check the appointment book.
8. Does 2 o’clock tomorrow afternoon suit you?
9. Would 2 o’clock Friday morning be convenient?
10. Yes, that’s fine.
11. Yes, that’s all right.
12. I’m afraid I’m not free then. Is 4:00 all right for you?

Activity 37
Complete the following telephone conversations. One blank represents one word.

1. Pranee: Mr. Jones’ office. May I help you?

Mr. Field: Yes, I’d like to 1) an appointment 2) Mr. Jones, please.

When would be 3) ?

Pranee: 4 ) on a moment, please. I’ll check his 5) . … Is 3:00

tomorrow afternoon 6) 7) ?

Mr. Field: Yes, that’s 8) .

Pranee: 9) I have your name, please?

Mr. Field: William Field. That’s F-I-E-L-D.

Pranee: 10) you, Mr. Field, tomorrow afternoon at 3:00. I’ve made a note

of it.

2. Operator: Thai Shipping Ltd. Good morning.

Ann: Good morning. Can I 1) to Mr. McGuire’s 2) , please?

Operator: Just a moment, please. I’ll put you 3) . It’s 4) for you.

......

Sumalee: Mr. McGuire’s office. Good morning.

Ann: Good morning. May I speak to Mr. McGuire’s secretary, please?

Sumalee: Speaking.