Page 25 - ภาษาอังกฤษสำหรับเจ้าหน้าที่สำนักงาน

Telephoning and Making Appointments 5-15

Activity 8 Listening Comprehension
Listen to the dialog in Situation 1 and answer these questions.
1. Who answers the phone?

2. What is the name of the caller?

3. Where does he work?

4. To whom does he want to speak?

5. What is his reason for calling?

Activity 9 Listening Practice
Listen to the dialog and fill in the blanks with the words you hear on the

recording.

Receiver: Good morning. S&T Co., Ltd.

Caller: Good morning. Can I speak to Mr. Hishima, please?

Receiver: Who’s 1) , please?

Caller: Jane Wallis.

Receiver: Hold the line, please, Ms. Wallis … Hello. 2)

Mr. Hishima’s 3) at the moment.

Caller: Oh, I see. When will he be free?

Receiver: Hold on, please, I’ll 4) his secretary.

R eceiver: Hello. Malinee 5) .

Caller: Is that Mr. Hishima’s secretary?

R eceiver: Speaking. 6) help you?

Caller: I believe Mr. Hishima’s in conference. Could you tell me

7) ?

R eceiver: He should be free at 4 o’clock. 8) him to call you back?

Caller: No, thanks, I’ll call back.